ABOUT US

Speaks of relaxation and tranquillity. With spacious suites and bedrooms designed for comfort, it’s perfect for families, couples or businessmen and woman. It’s sometimes difficult to accept that you’re in the middle of bustling Berea when your views consist of lush forest and the sparkling tranquillity of the swimming pool. The pool wraps around the outdoor entertainment area and stylish, thatched pool bar, forming the perfect location where you can take some time or your family. In terms of the conference venues Lesotho has to offer, the palace hotel conference facilities provide one of the largest and the best equipped in Berea.

VISION

Within five to seven years, Palace Hotel will be a major player in the African Continent and the rest of the world, where it will have built its business results upon innovative hotel brand and excellent services.

OUR CREDO

Through our actions, we will become a trusted partner with guest, colleagues and associates creating a community unified in its mission to deliver true hospitality around the world. We will act boldly, decisively, and with determination, and our results will benefit customers, employees and all stakeholders. We will celebrate our successes and continually expand our boundaries in the quest for excellence, quality and results. We strive to achieve excellence…

 

  1. By living up to the highest professional and ethical standards present
  2. By listening very carefully to you and keeping to your assigned priorities.
  3. By recognizing the importance of precision and detail

MISSION

The Palace Hotel intends to provide a serene setting for our guests to enjoy the many splendors of the beautiful Hotel. Each guest will be treated with the kind of attention that is reserved for family. When our guests arrive we want them to leave their troubles at the door and step into a world of luxury and rest. As owners we intend to see that attention to detail and service will be followed by a staff dedicated to each guest.

Keys to Success

In order to succeed, The Palace Hotel will always strive to achieve the following goals:

  • Position Palace Hotel as the number one choice for weary business travelers.
  • Position Palace Hotel as the first choice for overnight tourists.
  • Position Palace Hotel as the first choice for private organizations and government
  • Exceed our customers’ expectations.

CONTACT US

Kindly fill in the form below for any enquiries

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+266 22 225 100

+266 51 608 000

thepalacehotel77@gmail.com

www.palacehotellesotho.com